Customer Support
# Customer Support
Welcome to 499sales.com! Our commitment to your satisfaction is our top priority. If you have any questions, concerns, or need assistance, our dedicated Customer Support team is here to help. Feel free to reach out to us through the following channels:
## Contact Information:
### Email Support:
For general inquiries and assistance, please email us at [support@499sales.com](mailto:support@499sales.com). We strive to respond to all emails within 24 hours.
### Live Chat:
Our Live Chat support is available during business hours. Click on the chat icon in the bottom right corner of the website to start a conversation with one of our representatives.
### Phone Support:
If you prefer speaking with someone directly, our Customer Support team can be reached at [1-800-123-4567](tel:1-800-123-4567) during business hours.
## Business Hours:
Monday to Friday: 9:00 AM – 6:00 PM (Your Time Zone)
## Frequently Asked Questions (FAQs):
Before reaching out, you may find answers to common queries in our [FAQ section](/faq). We’ve compiled a list of frequently asked questions to provide quick and informative solutions.
## Returns and Exchanges:
If you need to initiate a return or exchange, please visit our [Returns & Exchanges](/returns) page for detailed instructions.
## Order Status:
To check the status of your order, log in to your account and visit the [Order History](/account/orders) page.
## Feedback:
We value your feedback! If you have any suggestions or comments on how we can improve our services, please let us know at [feedback@499sales.com](mailto:feedback@499sales.com).
At 499sales.com, we are committed to providing exceptional customer service, ensuring your shopping experience is enjoyable and hassle-free. Thank you for choosing us!
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